For patients

Manage Your Parents' Health Records with a Family Account

Keeping track of your parents' health can be overwhelming. With a HealthTeky family account, all prescriptions, lab reports and appointments are stored securely and can be accessed from anywhere. It’s simple, safe, and works in your preferred language.

What is a Family Account?

A family account lets you add your parents or other relatives as members. All their medical records, prescriptions and appointments are linked to a single dashboard. You can view, share and manage them from your phone or computer.

How to Set Up a Family Account

1. Log in to HealthTeky or sign up. 2. Go to Settings > Family Accounts. 3. Add a family member by entering their mobile number and verifying. 4. Accept the invitation on their device. 5. Once linked, you can see all their records in the Family tab.

  • Invite via SMS or WhatsApp
  • Members can view only their own records
  • You control access and can remove members anytime

Benefits for Elder Care

Elderly patients often need regular check‑ups and medication. A family account ensures: - All appointments are visible in one calendar. - Medication reminders are sent to the family member. - Lab reports are instantly shared with the caregiver. - You can quickly book a video consultation if needed.

Managing Prescriptions and Reports

Prescriptions are stored as PDFs or images and can be downloaded or forwarded. Lab reports are linked directly to the test order and appear in the same view. You can set reminders to refill medicines and schedule follow‑ups.

Multilingual & WhatsApp Access

HealthTeky supports Hindi, English, Tamil, Telugu, Marathi and more. You can receive reminders and updates on WhatsApp, making it easy for parents who prefer that channel. All communication is opt‑in and compliant with TRAI and DPDP rules.

Questions people ask

Can I add more than one family member?

Yes, you can add multiple relatives. Each member has their own login but shares the same family dashboard.

How do I share a prescription with my parents?

Once the prescription is uploaded to their account, you can send a link via WhatsApp or email, or let them download it directly.

Is the family account secure?

All data is encrypted in transit and at rest. Only invited members can view the records, and you can revoke access at any time.

Do I need a separate app for my parents?

No. They can use the same HealthTeky app or WhatsApp integration, whichever they are comfortable with.

General information from the HealthTeky team, not medical advice. In an emergency, call 112 or go to the nearest hospital.