For patients

Your First‑time Guide to HealthTeky

Welcome to HealthTeky! Whether you’re booking a clinic visit or a video consultation, this guide walks you through every step in simple, clear language. Let’s get started.

Getting Started: Create Your HealthTeky Account

Sign up in a few clicks using your mobile number. The platform verifies your identity and lets you choose your preferred language – Hindi, Tamil, Bengali, or any other Indian language you speak. Once verified, you’re ready to explore doctors and services.

Finding a Doctor

Use the search bar to filter doctors by specialty, location, and language. All doctors on HealthTeky are verified – their medical registration is checked by Socialify Inc. You can read doctor profiles and see patient reviews before booking.

Booking a Visit

Choose between a clinic visit or a video consultation. Pick a convenient date and time from the doctor’s calendar. The fee is displayed upfront, and you can pay securely through the app or website.

Paying and Managing Records

Payments are processed securely, keeping your financial details safe. After each visit, your prescriptions and reports are stored in your HealthTeky account. Add family members to manage everyone’s health records in one place.

Using WhatsApp and Other Features

HealthTeky also supports booking and reminders through WhatsApp. You can receive appointment confirmations, lab results, and medication reminders directly in the chat.

Questions people ask

Is HealthTeky free for patients?

Yes, patients can use HealthTeky without any fee. Doctors set their own consultation fees, and you pay only for the services you book.

Can I book a video consultation in my local language?

Absolutely. You can select doctors who speak your preferred language, ensuring clear communication during the video visit.

How do I keep my family health records?

You can add family members to your account and store prescriptions, lab reports, and reminders for each person in one secure place.

Is my data secure?

HealthTeky follows India’s DPDP Act and uses secure payment gateways to protect your personal and medical information.

General information from the HealthTeky team, not medical advice. In an emergency, call 112 or go to the nearest hospital.