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For patients

Pay for Video Consultation & Get Prescription

If you’re looking to book a video consultation and want to know how to pay and get your prescription, you’re in the right place. HealthTeky lets you pay securely, view the prescription, and keep it in your family record.

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Choosing a Verified Doctor

Find a doctor who is verified by HealthTeky’s registration check. Each doctor lists their specialty, languages spoken, and consultation fee. You can filter by location and read the doctor’s profile before booking.

Booking and Paying

Select a convenient time slot and proceed to payment. HealthTeky accepts major credit cards, debit cards, and UPI. The payment is processed securely and you receive a confirmation email.

  • Payment link is sent via email or WhatsApp
  • You can cancel within 24 hours without charge

During the Video Call

Join the call through the HealthTeky app or web portal. The doctor will ask about your symptoms, review your history, and may request lab reports. The session lasts up to 30 minutes.

After the Consultation

The doctor issues a prescription digitally, which is stored in your HealthTeky family record. You can download or share the prescription, and the payment receipt is emailed to you.

  • Prescription can be sent to any pharmacy via HealthTeky
  • You can request a repeat prescription within 30 days

Questions people ask

Is the payment secure?

Yes, HealthTeky uses industry‑standard encryption and complies with India’s DPDP Act for data protection.

Can I get a copy of the prescription?

The prescription is available in your HealthTeky account and can be downloaded or forwarded to a pharmacy.

What if I need a follow‑up?

You can book another video consultation at any time; the doctor can review your previous records before the new session.

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General information from the HealthTeky team, not medical advice. In an emergency, call 112 or go to the nearest hospital.