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For patients

Teleconsultation Steps with HealthTeky

Booking a video consult on HealthTeky is as simple as a few clicks. Our platform ensures you see verified doctors, pay securely, and receive reminders in your preferred language.

Start Your Consult

1️⃣ Find a Verified Doctor

Use the search bar or filter by specialty, location, and language to locate the right doctor for your needs.

  • Check doctor credentials and ratings
  • Read patient reviews
  • View available time slots

2️⃣ Book Your Appointment

Select a convenient date and time, choose video or clinic visit, and confirm your booking.

  • Enter your details
  • Choose payment method
  • Receive booking confirmation

3️⃣ Prepare for the Video Consult

Make sure you have a stable internet connection, a quiet space, and any relevant medical records ready.

  • Download the HealthTeky app or use the web portal
  • Log in 5 minutes before the appointment
  • Upload past prescriptions if needed

4️⃣ Join the Video Consultation

Click the join link at the scheduled time, and you’ll be connected to your doctor in real time.

  • Use webcam or mobile camera
  • Speak clearly
  • Ask questions

5️⃣ Post‑Consult Actions

After the consult, you’ll receive prescriptions, lab test orders, or follow‑up appointments directly in the app.

  • Pay for prescriptions or labs securely
  • Track delivery status
  • Set medication reminders

Questions people ask

How do I find a doctor on HealthTeky?

Use the search function to filter by specialty, location, and language. Each doctor’s profile lists their credentials, experience, and patient reviews.

What languages are supported for consultations?

HealthTeky offers consultations in multiple Indian languages, ensuring you can communicate comfortably with your doctor.

How is my payment secured?

All payments go through secure, encrypted channels. HealthTeky never stores your card details on its servers.

Can I order lab tests through the platform?

Yes, after your consult you can order lab tests directly from the app and receive results in your dashboard.

What if I miss my video consult?

You’ll receive a reminder 15 minutes before the appointment. If you can’t attend, you can reschedule within 24 hours of the original slot.

Start Your Consult

General information from the HealthTeky team, not medical advice. In an emergency, call 112 or go to the nearest hospital.