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For patients

Teledermatology Best Practices

If you’re planning a virtual skin check, HealthTeky has you covered. Follow these simple steps to prepare, share clear photos, and get the right care from a verified dermatologist.

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Book Your Skin Consultation in Minutes

Use the HealthTeky app or website to search for a dermatologist. Choose a time that fits your schedule, pay securely, and you’re ready for the video call.

  • Search by specialty or location
  • Select a verified dermatologist
  • Choose a convenient slot

Prepare Clear Photos and Details

Good images help doctors diagnose accurately. Take photos in natural light, focus on the affected area, and note any changes.

  • Use a smartphone camera
  • Include a reference point (e.g., a coin)
  • Avoid shadows

During the Video Consultation

Your dermatologist will review your photos, ask questions, and explain next steps. The call is private and recorded only if you consent.

  • Ask about symptoms
  • Discuss treatment options
  • Confirm follow‑up plan

Post‑Consultation: Prescriptions & Follow‑Ups

After the visit, prescriptions and lab orders are sent to your HealthTeky account. You can order medicines online or book lab tests.

  • Track medication delivery via WhatsApp
  • Schedule lab tests in the app
  • Set reminders for medication

Tips for a Smooth Experience

Use a stable internet connection, keep your device charged, and have your insurance details handy.

  • Test your video link before the call
  • Use headphones for better audio
  • Keep your phone near a power source

Questions people ask

Can I use WhatsApp for my teledermatology appointment?

Yes, HealthTeky offers a WhatsApp option for video consultations. You can book a slot and join the call directly from the chat.

Is my video call secure?

All video consultations are encrypted and comply with India’s data protection guidelines. Your privacy is protected.

Will I get a paper prescription?

Prescriptions are sent electronically to your HealthTeky account and can be printed or shared with a pharmacy.

Can I share my skin photos with my doctor before the call?

Yes, you can upload photos to your HealthTeky profile or share them during the video call for better assessment.

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General information from the HealthTeky team, not medical advice. In an emergency, call 112 or go to the nearest hospital.