For patients

Telehealth Best Practices for General Physicians

If you’re looking to connect with a general physician online, HealthTeky makes it simple and secure. Here’s how to book, prepare, and follow up for a smooth virtual visit.

Finding the right doctor

HealthTeky lists only verified doctors whose medical registration is checked. You can search by specialty, location or language. The platform shows their profile, fees and availability.

Booking a teleconsultation

Choose a slot that fits your schedule. Pay securely through the app or website; the fee is set by the doctor and you see it before confirming.

Preparing for your visit

Make a list of symptoms and questions. Log in to your HealthTeky account, upload any past reports, and ensure a stable internet connection.

During the video call

The call is conducted in your preferred Indian language. You can share images of reports or medications via the chat. The doctor may ask you to describe your symptoms in detail.

After the visit

Any prescriptions or lab test orders are stored in your HealthTeky account. You can order medicines or lab tests online, and receive reminders for follow‑ups.

Questions people ask

How do I book a teleconsultation?

Use the HealthTeky app or website, search for a general physician, pick a free slot, and pay securely to confirm the appointment.

Are doctors verified?

Yes, every doctor’s medical registration is checked before they join HealthTeky.

Can I get prescriptions after the visit?

Yes, prescriptions are saved in your HealthTeky account and can be ordered online.

Is it safe to pay online?

Payments are processed securely through the HealthTeky platform, ensuring your data remains protected.

General information from the HealthTeky team, not medical advice. In an emergency, call 112 or go to the nearest hospital.