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For patients

What You Need for a Video Consultation – HealthTeky

Looking for a video consultation? HealthTeky makes it easy to connect with verified doctors from your home. Follow a few simple steps and you’ll be ready to talk to a specialist in minutes.

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Find a Verified Doctor

Search for doctors by specialty, location or language on HealthTeky. Every doctor’s medical registration is checked, so you can trust the care you receive.

  • Verified credentials
  • Specialty filters
  • Multi‑language support

Book Your Video Consultation

Choose a convenient time slot and pay securely through the platform. You’ll receive a confirmation link via WhatsApp or email.

  • Secure payment gateway
  • Instant booking confirmation
  • WhatsApp reminders

Prepare for Your Video Call

Ensure a stable internet connection, a working webcam or smartphone, and a quiet space. Have your medical records handy if you have them.

  • Good Wi‑Fi or mobile data
  • Camera and microphone
  • Medical history ready

During the Consultation

Log in at the scheduled time, and the doctor will join the call. You can share images or documents directly in the chat if needed.

  • One‑click join
  • Screen sharing
  • Live chat

After the Consultation

You’ll receive a summary of the visit, prescriptions, and lab orders in your HealthTeky account. Follow the doctor’s instructions and set reminders.

  • Visit summary
  • Digital prescriptions
  • Reminder setup

Questions people ask

How do I book a video consultation?

Use the HealthTeky app or website to search for a doctor, pick a time slot, and pay securely. You’ll get a link to join the video call.

What devices can I use for the video call?

You can use a smartphone, tablet, or computer with a webcam. The platform works on both Android and iOS, as well as on desktop browsers.

What if my internet is slow?

Try using a wired connection or a mobile hotspot. If connectivity is still an issue, you can request a phone call instead of a video.

Do I need to bring any documents?

It helps to have your past reports or prescriptions ready, but you can also share them during the call if you have digital copies.

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General information from the HealthTeky team, not medical advice. In an emergency, call 112 or go to the nearest hospital.