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Evaluating an Audiology Text-Message Protocol to Support Hearing Aid Use in NHS Adult Audiology Patients

RecruitingNAAges 18 Years - anyAllWSAUD A/S
NCT07146607 on ClinicalTrials.gov ↗
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In plain words

What the trial is, and whether it could suit you

Over 18 million adults in the United Kingdom have significant hearing loss, linked to isolation, depression and comorbidities. Hearing aids are the main management option yet are frequently unused (\~23%) or used irregularly (\<40%), wasting NHS resources and reducing quality-of-life gains. Digital behaviour-change interventions can improve self-management between appointments. Florence, an NHS-endorsed text-messaging system, has been used in the management of other long-term conditions, but has not yet been applied within audiology. This study will test a standardised audiology text-message protocol, delivered via Florence, to support new NHS hearing aid users, aiming to improve adherence, outcomes, and cost-effectiveness. Outcomes assess trial feasibility (primary objective), proof-of concept for efficacy (secondary objective), and process evaluation (tertiary objective).

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📋 Eligibility rules (as published)
WP1: Pilot Feasibility Study (n=60, 30 per group intervention/control (treatment as usual)) Inclusion criteria * Aged ≥18 years (no upper age limit) * Prescribed their first NHS acoustic hearing aid(s) for the primary concern of hearing loss * Able and willing to provide informed consent * Not currently participating in similar research * Access to a mobile device (This is not required to be a smart phone device) Exclusion criteria * Registered on a pre-existing Florence text-messaging protocol. * Unable to read/understand English WP2: Nested Process Evaluation (minimum n=10 patients, n=2 clinicians) Inclusion criteria (patients) * Aged ≥18 years (no upper age limit) * Prescribed their first NHS acoustic hearing aid(s) for the primary concern of hearing loss * Able and willing to provide informed consent Exclusion criteria (patients) * Registered on a pre-existing Florence text-messaging protocol. * Unable to read/understand English Inclusion criteria (clinicians) * Aged ≥18 years (no upper age limit) * Able and willing to provide informed consent Exclusion criteria (clinicians) • Not meeting criteria for inclusion
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What it tests

  • Audiology text-message protocol
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Where

3 sites
QMC Ropewalk House
Nottingham, United Kingdom
Sunderland Royal Hospital, Kayll Road, Sunderland, SR4 7TP
Sunderland, United Kingdom
Audiology Department Suite 2 Thomas Linacre Centre Parsons Walk Wigan WN1 1RU
Wigan, United Kingdom
🤝 Taking part is your choice, and you can leave at any time. Only the trial team can confirm you are eligible — always decide together with your own doctor.
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